Jobs at Sun Life Financial Group

Specific Accountabilities :

• Compensation Processing

• Processing of  compensation related activities.
• Daily monitoring and checking of commission transactions.
• Reconciliation with Finance and Actuarial.
• Coordination with banks for commission payouts.
• Adjustments for exceptions and special campaigns.
• Handle all inquiries on distribution compensation.
• Produce reports and statements on agent’s commission and bonuses.

• IT projects

• Define and coordinate Business requirements for new products and compensations changes.
• Coduct User testing of new products and compensation changes.

• Production and Contest reporting

Produce and validate production and contest reports.

• Good analytical skill
• Good communication skill in verbal and written
• English proficiency
• Good computer skill, MS office – especially in spreadsheet
• Hard worker and self motivated
• Organized
• Willing to work on extended hours when needed
• Accuracy and quality of work is very important
• 2 years experience in handling payroll if preferably

Job Summary :
The position is responsible for the identification, analysis and development of business requirements for systems development projects; defining and reviewing the design of the proposed system solution; and testing, implementation and documentation of the supported systems used in the assigned business unit.


Specific Accountibilities :

• Identifies areas for improvement / enhancement on existing and new systems to support different initiatives of the company.
• Determines, analyzes, and documents the business requirements from the business community and coordinates with the developers to create the system specifications.
• Identifies possible improvements in the business processes to reduce manual work and overhead, as well as improve overall turnaround time of business processes.
• Facilitates change management by working with various business areas to address issues and potential impact and/or benefits of the changes in the proposed system.
• Communicates with the developers for clarification of business requirements, testing, and reporting of errors found in the systems being supported.
• Identifies all possible test scenarios and prepares the test plan for the systems under development.
• Executes the test plan and conducts the acceptance testing for the developed programs as required.
• Prepares and documents manual and system procedures in support of the business needs.
• Provides post-implementation and production support for supported systems including analysis of production problems raised by business users.
• Conducts systems training for the business community as needed.
• Prepares progress reports within agreed time frames.

• A college degree preferably in Computer Science, Engineering, or Mathematics with at least three years experience in business & systems analysis;
• Must have strong logical analysis skills preferably with systems design background and skills in programming;
• Must have strong analytical and conceptual skills, good interviewing skills (for data gathering/business requirements preparation);
• Possesses good oral and written communication skills as well as good interpersonal skills, must be very client oriented;
• Experience on life insurance are preferable;
• Must be familiar with Office Automation tools such as MS Office and Lotus Notes, preferably with knowledge in macro programming or report writer tools;
• With high stress tolerance and capable of dealing with all levels of management.
• Willing to work on weekends and holidays if necessary.

Job type : Contract 1 year

Job Summary:
This function is responsible for assisting head of Service Improvement for reporting and preparing document that related with metrics and procedures, and administrative tasking to support plan of department.

Job Specifications :

• Prepare reporting and summary of metrics and service level to measure turn around time, productivity and quality of various business unit that needed for review frequently.
• Prepares documentations and procedures for the business units being supported
• Cooperate with business unit to provide information that related with reporting and procedure.
• Cooperate with superior and  analyst to follow up any activities that related with department planning.

• Fresh Graduate - University degree preferably from Engineering or Science.
• Must have strong logic in measurement and calculation.
• Possesses good oral and written communication skills as well as good interpersonal skills.
• Knowledge of reporting and writing of documentation.